Returns & Exchanges

At YETI Australia, we stand behind the quality of our gear and offer a 30-day return policy for unused items in their original packaging. Whether it is a change of mind or a sizing issue, we are committed to ensuring you have the right equipment for your next adventure.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Gear

Ensure all items are in their original, unused condition with tags attached, and pack them securely in the original shipping box.

3

Affix Shipping Label

Download and print your prepaid Australia Post shipping label from the portal and attach it clearly to the outside of your package.

4

Drop Off and Track

Drop your parcel at any Australia Post office or red post box, and keep your tracking number handy while we process your refund or exchange.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing